

Please email your game reset request to Player Support directly from the game by going to the game’s Settings and Help Center, choose a topic and tap ‘Contact us’. However, it’s important to know that if you change devices, get a second device to play on (like a tablet) or if you delete and reinstall the game, then the progress will be lost. Your game of Candy Crush Saga will be saved automatically on the device you’re using to play.

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