Inability to establish and retain loyalty is an endemic problem in business today. The bottom line is that churn, whether in the customer base or employee ranks, is an arch-enemy of organizational profitability. Therefore, it’s not only the cost per churn event that figures into the equation but also the frequency.
Sometimes, when employee churn is severe, companies recruit and replace numerous times for one or two positions. 
For an hourly-paid employee, reliably expect the cost to level out at $1500.
Losing an employee comes at the cost of anything between 150% – 200% of that person’s salary (i.e., re-recruiting, onboarding, and training).
Employee turnover can smash profitability before you even realize it. The ones that are brand-committed and buy again and again are the ones you want. There are one-time customers, and then there are repeat customers. Even if you replace lost long-term customers, it doesn’t mean you can establish loyalty with the newcomers. Essentially, it means one disgruntled person can wreak devastating brand damage simply by word-of-mouth. 
That’s because unhappy customers are twice more likely to tell others than those that are content.
One bad customer experience has a substantial ripple effect, spreading the news to sixteen others. According to the Gartner Group, 80% of sales growth comes from your loyal customer base. Many reliable studies indicate that it costs you five times the dollar investment to recruit a customer versus keeping an existing one happy and buying repeatedly. When you lose a loyal customer to a competitor, not only are you strengthening your opposition by creating relative weakness in your organization, but you also have to replace that business.
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